HP Care Pack Business Priority Support - Extended Service - 2 Year - Service

Manufacturer: HP Inc.
Mfr. Part: UQ217E

Exchange - Parts - Electronic and Physical

HP Care Pack Business Priority Support - Extended Service - 2 Year - Service

About This Product

Overview

HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.

  • Remote problem diagnosis and technical telephone support.
  • Next-business-day hardware exchange.
  • Standard coverage window.
  • Access to electronic support information and services.
  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Electronic and Physical represents the service sub type included to keep service convenient and ensure it remains simple to use
  • Features remote diagnosis service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • Next Business Day - Replacement & Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 2 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
Care Pack Business Priority Support - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Sub Type
Electronic and Physical
Provided Support
Remote Diagnosis Phone Support Replacement Parts Replacement
Service Response Time
Next Business Day - Replacement & Parts Replacement
Service Duration
2 Year
Service Characteristic
Parts