HP Care Pack PickUpReturn Service - 3 Year - Service

Manufacturer: HP Inc.
Mfr. Part: HR205E

9 x 5 x Same Day - Service Depot - Maintenance - Parts - Electronic and Physical

HP Care Pack PickUpReturn Service - 3 Year - Service

About This Product

Overview

HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers two return service levels that feature different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Electronic and Physical represents the service sub type included to keep service convenient and ensure it remains simple to use
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • 9 x 5 Phone Support service availability provides access to the service during scheduled periods, helping maintain consistent use when needed
  • Same Day - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Care Pack PickUpReturn Service
Product Type
Service
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Description
9x5xSame Day
Provided Support
Parts Replacement Remote Diagnosis Phone Support
Service Response Time
Same Day - Phone Support
Service Location
Service Depot