HP Care Pack Active Care Hardware Support With Accidental Damage Protection - 5 Year - Service
On-site - Technical
About This Product
Overview
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Features
HP Active Care with Accidental Damage Protection (ADP)
- Keeps your system optimally maintained with a predictable total cost of ownership
- Accidental Damage Protection service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Next Business Day - Hardware Support service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Care Pack Active Care Hardware Support With Accidental Damage Protection
- Product Type
- Service
- Service Main Type
- Technical
- Provided Support
- Accidental Damage Protection Hardware Support
- Service Response Time
- Next Business Day - Hardware Support
- Service Location
- On-site
- Service Duration
- 5 Year