HP Care Pack Onsite Support with Predictive Detection Alerts and Defective Media Retention - 3 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Features
HP Active Care with Defective Media Retention (DMR)
- Helps you make an intelligent investment decision regarding the future of your equipment
- Features repair service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair Parts Replacement Phone Support Defective Media Retention Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 3 Year