HP Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended Warranty - 5 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Features
HP Active Care with Accidental Damage Protection (ADP)HP Active Care with Defective Media Retention (DMR)
HP Active Care with Travel Coverage
- Warranty offers maximum support and maintenance efficiency with added usability
- Phone Support service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Next Business Day - Parts & Labor service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Pack Active Care Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support Repair Parts Replacement Remote Diagnosis Web Knowledge Base Access New Releases Update Accidental Damage Protection Defective Media Retention Travel Expense Coverage
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 5 Year