HP HP Care Pack Pick-Up and Return Hardware Support - Extended Warranty - 2 Year - Warranty
9 x 5 x 7 Business Day - Service Depot - Maintenance - Parts & Labor
About This Product
Overview
Overview
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Benefits
Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.
Features
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
- Offers protection that helps manage unexpected repair or replacement costs by extending coverage
- Features repair service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- 7 Business Day - Repair service response time for convenient and efficient handling of service needs
- 2 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- HP Care Pack Pick-Up and Return Hardware Support - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5x7 Business Day
- Provided Support
- Repair Parts Replacement Phone Support Remote Diagnosis
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 2 Year