HP Care Pack Hardware Support with Accidental Damage Protection G2 - Extended Warranty - 3 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features repair service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- Next Business Day - Parts and labor service response time helps accommodate service needs within the defined response window
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Care Pack Hardware Support with Accidental Damage Protection G2 - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair Parts Replacement Accidental Damage Protection Phone Support
- Service Response Time
- Next Business Day - Parts and labor
- Service Location
- On-site
- Service Duration
- 3 Year