HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service - 3 Year - Warranty

Manufacturer: HP Inc.
Mfr. Part: U4400E

9 x 5 - Service Depot - Maintenance - Parts & Labor - Physical

HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service - 3 Year - Warranty

About This Product

Overview

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.

  • Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
  • Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
  • Features accidental damage protection service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
  • 9 x 5 service availability helps support timely completion of covered tasks by ensuring the service can be accessed during the defined period
  • 6 Business Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended Service
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Physical
Service Description
9x5
Provided Support
Accidental Damage Protection Hardware Support Parts Replacement Pick-up & Return Repair
Service Response Time
6 Business Day
Service Location
Service Depot