HP Care Pack Pick-Up and Return Service - Post Warranty - 1 Year - Warranty
9 x 5 x 7 Business Day - Service Depot - Maintenance - Parts & Labor
About This Product
Overview
Overview
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you'll enjoy quick pickup, repair and return of your PC, shipping included. You'll also have access to 24x7 technical support and extended coverage-while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.
Benefits
Reliable support: There are no deductibles, coverage limits or hidden fees. We'll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week: Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping: Does your PC need to be sent in for repair? Don't worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Features
Remote problem diagnosis and telephone or chat support
Replacements parts and materials
Prepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Repair service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
- 7 Business Day - Repair service response time for convenient and efficient handling of service needs
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Care Pack Pick-Up and Return Service - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5x7 Business Day
- Provided Support
- Repair Phone Support Parts Replacement
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 1 Year