HP Care Pack Active Care Solution Support - 4 Year - Warranty
Manufacturer: HP Inc.
Mfr. Part: U48RBE
9 x 5 x Next Business Day - On-site - Exchange - Parts
About This Product
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
- Purchasing an extended warranty helps maintain the value of your equipment over time by continuing coverage beyond the initial warranty period
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Business Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 4 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Care Pack Active Care Solution Support
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement Phone Support Firmware Updates Remote Diagnosis Hardware Support
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- On-site
- Service Duration
- 4 Year