HP Care Pack Active Care Solution Support with Defective Media Retention - 4 Year - Warranty
Manufacturer: HP Inc.
Mfr. Part: U48RFE
9 x 5 x Next Business Day - On-site - Exchange - Parts
About This Product
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
- Offers protection that helps manage unexpected repair or replacement costs by extending coverage
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- Next Business Day - Parts Replacement service response time helps accommodate service needs within the defined response window
- 4 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Care Pack Active Care Solution Support with Defective Media Retention
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement Phone Support Remote Diagnosis Hardware Support Defective Media Retention
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- On-site
- Service Duration
- 4 Year