HP Care Pack Active Care Hardware Support with Accidental Damage Protection - Extended Warranty - 3 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device status analysis, problem resolution services and next-business-day onsite response, HP Active Care keeps employees engaged in the office or on the go.
Advantages
Fast Response Times: As remote work increases, ensure fast, reliable response and problem resolution. HP Active Care enables HP Customer Support to quickly diagnose problems and provide solutions that get customers back up and running quickly.
Quick Fix : Reduce device disruption with automatic case generation, which opens a case when an issue is identified and prompts IT to schedule a repair.
High uptime : Optimize uptime by leveraging predictive analytics and proactive insights with HP TechPulse. With a finger on the pulse of each employee's HP equipment, the IT department can identify necessary repairs and make replacements more quickly.
Functions
Support features supported by HP TechPulse
Remote problem diagnosis and support
- Protects from breakdown after the manufacturers warranty expires
- Features parts replacement service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Care Pack Active Care Hardware Support with Accidental Damage Protection - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement Repair Phone Support Accidental Damage Protection Predictive Support
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 3 Year