HP Care Pack Active Care with Accidental Damage Protection - 4 Year - Warranty
On-site - Technical
About This Product
Overview
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Features
HP TechPulse-enabled support features
Remote problem diagnosis and support
Next business day onsite hardware support
Accidental Damage Protection
Replacement parts and materials
Firmware updates for selected products
- Offers extensive protection against the unexpected repair/replacement costs
- Features hardware support service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Next Business Day service response time for your convenience with maximum efficiency
- 4 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Pack Active Care with Accidental Damage Protection
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Hardware Support Predictive Support Accidental Damage Protection
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
- HP Chromebook Dragonfly/ Pro Enterprise 1 yr. Warranty