HP Care Pack Active Care Solution Support with Defective Media Retention - 4 Year - Warranty
Manufacturer: HP Inc.
Mfr. Part: U53CNE
9 x 5 x Next Business Day - On-site - Exchange - Parts
About This Product
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
- Purchasing an extended warranty helps maintain the value of your equipment over time by continuing coverage beyond the initial warranty period
- Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- Next Business Day - Parts Replacement service response time helps accommodate service needs within the defined response window
- 4 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Care Pack Active Care Solution Support with Defective Media Retention
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement Phone Support Remote Diagnosis Hardware Support Defective Media Retention
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- On-site
- Service Duration
- 4 Year