HP Care Pack Software Installation - Warranty
9 x 5 - On-site - Technical - Labor
About This Product
Overview
HP Software Support Service provides remote installation and training services for select HP and HP-supported third-party software. Once a software license has been obtained by a customer and pre-requirements are provided, an HP-certified representative will complete the server-based or device based installation, configuration, and integration of the software as per specifications. The representative will do so in line with a pre-agreed remote deployment schedule and will verify that the solution is fully functional and essential policies are in place. If the software is a device-based install, the customer must ensure that the fleet of devices is installed and operational before initiating software installation. Many solutions also have training services to assist in self-managed installation.
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- Labor service characteristics define features intended to support convenient use and assist with routine operational needs
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Care Pack Software Installation
- Product Type
- Warranty
- Service Main Type
- Technical
- Service Description
- 9x5
- Provided Support
- Phone Support Installation
- Service Location
- On-site
- Service Characteristic
- Labor
- Product Supported
- HP Document Workflow Cloud Solutions