HP Care Pack Business Priority Support - Extended Service - 3 Year - Service
Manufacturer: HP Inc.
Mfr. Part: U6M51E
18 x 5 x Next Business Day - On-site - Exchange - Parts - Electronic and Physical
About This Product
Overview
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.
- Remote problem diagnosis and technical telephone support.
- Next-business-day hardware exchange.
- Standard coverage window.
- Access to electronic support information and services.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Electronic and Physical defines the service sub type intended to keep service access straightforward and support efficient
- Features remote diagnosis service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- 18 x 5 Phone Support service availability helps support timely completion of covered tasks by ensuring the service can be accessed during the defined period
- Next Business Day - Replacement service response time for convenient and efficient handling of service needs
- 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Care Pack Business Priority Support - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 18x5xNext Business Day
- Provided Support
- Remote Diagnosis Phone Support Parts Replacement Replacement
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site