HP Care Pack Hardware Support - Extended Service - 3 Year - Service

Manufacturer: HP Inc.
Mfr. Part: U6Z05E

9 x 5 x Next Business Day - On-site - Maintenance - Parts & Cross Ship - Electronic and Physical

HP Care Pack Hardware Support - Extended Service - 3 Year - Service

About This Product

Overview

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Electronic and Physical defines the service sub type intended to keep service access straightforward and support efficient
  • Repair service is included to assist you with resolving issues and address problems through the available support features
  • Parts & Cross Ship service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • 24 x 7 Phone Support service availability helps support timely completion of covered tasks by ensuring the service can be accessed during the defined period
  • Next Business Day - Hardware Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
Care Pack Hardware Support - Extended Service
Product Type
Service
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Description
9x5xNext Business Day
Provided Support
Repair Parts Replacement Phone Support Hardware Support Remote Diagnosis Defective Media Retention
Service Response Time
Next Business Day - Hardware Support
Service Location
On-site