HP Priority Access Plus Service - 5 Year - Service
9 x 5 x Next Available Agent - Technical
About This Product
Overview
HP Priority Services are designed to enhance enterprise IT performance, working with your IT staff around the world and providing your organization with premium global support. HP Priority Services are IT support services that include an HP remote global support manager and/or an HP global support manager, who proactively plans and manages your IT support needs and provides tech-to-tech support to help improve the productivity and effectiveness of your help desk resources. HP focuses on your needs by providing services and support designed to address the technology challenges you face today, so your company can quickly get back to business.
HP Priority Services are available for HP commercial customers with IT help desks. HP Priority Services are available in three tiers:
- HP Priority Access
- HP Priority Access Plus
- HP Priority Management HP Priority
Services activation process will begin within 30 days of purchase.
- Protects your investment and adds value with increased reliability
- Features phone support service that helps you handle any mishaps
- Next Available Agent service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Priority Access Plus Service
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 9x5xNext Available Agent
- Provided Support
- Phone Support Remote Diagnosis Case Management Tool Quarterly Reporting
- Service Response Time
- Next Available Agent
- Service Duration
- 5 Year