HP Care Pack - Extended Service - 4 Year - Service
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
- Remote Diagnosis service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- Next Business Day - Parts and Labor service response time for convenient and efficient handling of service needs
- 4 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Care Pack - Extended Service
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Remote Diagnosis Repair Escalation Support Remote Technical Support Parts Replacement Remote Monitoring Phone Support
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site