HP Care Pack - Post Warranty - 1 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Defective media retention
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Physical service sub type supports tasks that involve in-person handling, helping maintain steady operational work within the service coverage
- Defective Media Retention service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- Next Business Day - Onsite repair service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Care Pack - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Defective Media Retention Remote Diagnosis Escalation Support Repair Remote Technical Support Parts Replacement Online Support Tools Access
- Service Response Time
- Next Business Day - Onsite repair
- Service Location
- On-site