HP Care Pack - Extended Service - 5 Year - Service
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
- Protects your investment and adds value with increased reliability
- Features remote diagnosis service that helps you handle any mishaps
- On-site support helps you?limit any downtime to the absolute minimum
- Physical service sub type for better usability and increased efficiency
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Care Pack - Extended Service
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 9x5xNext Business Day
- Provided Support
- Remote Diagnosis Remote Technical Support Parts Replacement Accidental Damage Protection Repair Escalation Support Online Support Tools Access Phone Support
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site