HP Care Pack Hardware Support with Defective Media Retention - 3 Year - Warranty
Service Depot - Maintenance - Parts & Labor - Physical, Electronic

About This Product
Overview
Overview
Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more.
Benefits
Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.
Features
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
Accidental Damage Protection
- Enhance the value of your equipment by purchasing extended warranty
- Features remote diagnosis service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- Parts and labor service characteristics allow reliable maintenance with added usability
- 7 Business Day - Repair service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Care Pack Hardware Support with Defective Media Retention
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Provided Support
- Remote Diagnosis Repair Accidental Damage Protection Parts Replacement Prepaid Shipping Phone Support
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 3 Year
