HP Care Pack Onsite with Predictive Detection Alerts and Preferred Access - 3 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance
About This Product
Overview
Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair.
Features
Predictive AI-powered insights and proactive onsite support
End user alerts and automated IT ticketing
Remote problem diagnosis and support
Onsite repair or replacement, anywhere work happens
Preferred access to parts and HP service experts
Benefits
Mitigate downtime with our fastest response time
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Preferred access to parts and HP service experts
Fast pass to support. Request a support expert call you back during regular business hours, engage in after-hours chat, as well as benefit from parts, queue and field service prioritization.
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features repair service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Repair service response time for convenient and efficient handling of service needs
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Care Pack
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair Predictive Support Priority Access Break Fix Support Phone Support Detection
- Service Response Time
- Next Business Day - Repair
- Service Location
- On-site
- Service Duration
- 3 Year