HP Care Pack with Predictive Detection Alerts/Preferred Access - Post Warranty - 2 Year - Warranty
On-site - Maintenance - Parts & Labor
About This Product
Overview
Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair.
Mitigate downtime with our fastest response time
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Preferred access to parts and HP service experts
Fast pass to support. Request a support expert call you back during regular business hours, engage in after-hours chat, as well as bene?t from parts, queue and ?eld service prioritization.
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features repair service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- Next Business Day - Repair service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 2 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
Quick Specifications
- Service Name
- Care Pack with Predictive Detection Alerts/Preferred Access - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Response Time
- Next Business Day - Repair
- Service Location
- On-site
- Service Duration
- 2 Year
- Service Characteristic
- Parts & Labor