HPE Foundation Care - 5 Year - Service
Exchange
About This Product
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- Foundation Care
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Replacement
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 5 Year
- Product Supported
- HPE AP-735 5PK SVC PL-VR