HPE Tech Care Essential - Post Warranty - 1 Year - Warranty
On-site - Technical
About This Product
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
- Purchasing an extended warranty helps maintain the value of your equipment over time by continuing coverage beyond the initial warranty period
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Tech Care Essential - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Phone Support
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE 1U Generic Rack Mount Kit