HPE Tech Care Basic - Post Warranty - 1 Year - Warranty
On-site - Technical
About This Product
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
- Offers protection that helps manage unexpected repair or replacement costs by extending coverage
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Tech Care Basic - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Phone Support
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE 1U SCSI Rack-Mount Kit