HPE Pointnext Tech Care Basic - Extended Service - 3 Year - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
• Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
• Next Business Day - Parts and Labor (distance from customer site - 100 miles) service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
• On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service