HPE Foundation Care Exchange - 1 Year - Warranty
9 x 5 x Next Business Day - Service Depot - Maintenance - Parts & Labor - Electronic and Physical
About This Product
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you to resolve hardware and software problems on your HPE networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HPE networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.
- Helps you make an intelligent investment decision regarding the future of your equipment
- Features hardware support service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- Next Business Day - Hardware Support service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Foundation Care Exchange
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5xNext Business Day
- Provided Support
- Hardware Support Software Support Replacement Parts Replacement Remote Technical Support Software Update Repair Remote Diagnosis Phone Support
- Service Response Time
- Next Business Day - Hardware Support
- Service Location
- Service Depot