HPE Foundation Care Exchange Service - Extended Warranty - 3 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: H2CA6E

24 x 7 x 4 Hour - On-site - Exchange - Parts - Physical, Electronic

HPE Foundation Care Exchange Service - Extended Warranty - 3 Year - Warranty

About This Product

Overview

HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.

  • Helps you make an intelligent investment decision regarding the future of your equipment
  • Remote Diagnosis service included to resolve your problems
  • On-site support provides fast and easy approach to solve the issues
  • Physical service sub type for better usability and increased efficiency
  • Parts service characteristics for better reliability and ensure maximum productivity
  • 4 Hour - Replacement - Availability: 24x7 service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
Foundation Care Exchange Service - Extended Warranty
Product Type
Warranty
Service Main Type
Exchange
Service Sub Type
Physical Electronic
Service Description
24x7x4 Hour
Provided Support
Remote Diagnosis Replacement New Releases Update Phone Support Software Support Parts Replacement
Service Response Time
4 Hour - Replacement - Availability: 24x7
Service Location
On-site