HPE Foundation Care Exchange Service - Extended Warranty - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Exchange - Parts - Physical, Electronic

About This Product
Overview
HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.
- Helps you make an intelligent investment decision regarding the future of your equipment
- Remote Diagnosis service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Physical service sub type for better usability and increased efficiency
- Parts service characteristics for better reliability and ensure maximum productivity
- 4 Hour - Replacement - Availability: 24x7 service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Foundation Care Exchange Service - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Sub Type
- Physical Electronic
- Service Description
- 24x7x4 Hour
- Provided Support
- Remote Diagnosis Replacement New Releases Update Phone Support Software Support Parts Replacement
- Service Response Time
- 4 Hour - Replacement - Availability: 24x7
- Service Location
- On-site
