HPE Tech Care Basic with DMR - Post Warranty - 1 Year - Warranty
On-site - Technical
About This Product
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
- Warranty offers a dependable assurance solution with maximum productivity
- Features phone support service that helps you handle any mishaps
- On-site support helps you?limit any downtime to the absolute minimum
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Tech Care Basic with DMR - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Phone Support Defective Media Retention
- Service Location
- On-site
- Service Duration
- 1 Year