HPE Pointnext Tech Care Essential with Defective Media Retention - Post Warranty - 1 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: H41K2PE

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

HPE Pointnext Tech Care Essential with Defective Media Retention - Post Warranty - 1 Year - Warranty

About This Product

Overview

  • Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
  • 4 Hour - Parts and Labor (distance from customer site - 100 miles) service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
Pointnext Tech Care Essential with Defective Media Retention - Post Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Repair Phone Support Web Support Knowledge Base Access Remote Diagnosis New Releases Update Visual Remote Guidance Defective Media Retention
Service Response Time
4 Hour - Parts and Labor (distance from customer site - 100 miles)
Service Location
On-site
Service Duration
1 Year