HPE Tech Care Basic - Extended Service - 5 Year - Warranty
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
- Enhance the value of your equipment by purchasing extended warranty
- Knowledge Base Access service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Parts & Labor service characteristics for better usability and increased efficiency
- Next Business Day - Parts and Labor service response time for timely completion with increased dependability
- 5 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Tech Care Basic - Extended Service
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 9x5xNext Business Day
- Provided Support
- Knowledge Base Access New Releases Update Parts Replacement Phone Support Remote Diagnosis Repair Visual Remote Guidance Web Support
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 5 Year