HPE Tech Care Basic - Extended Service - 3 Year - Warranty
On-site - Technical - Parts & Labor
About This Product
Overview
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Hardware Support service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Tech Care Basic - Extended Service
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Hardware Support
- Service Location
- On-site
- Service Duration
- 3 Year
- Service Characteristic
- Parts & Labor
- Product Supported
- HPE MicroServer Smart Choice Service