HPE Tech Care Essential Service - Extended Service - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
- Protects from breakdown after the manufacturers warranty expires
- Parts Replacement service included to resolve your problems
- On-site support guarantees quick solutions with on-site availability of experts
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Parts & Labor service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Tech Care Essential Service - Extended Service
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair Hardware Support Phone Support Knowledge Base Access Remote Diagnosis Visual Remote Guidance New Releases Update Web Support
- Service Response Time
- 4 Hour - Parts & Labor
- Service Location
- On-site
- Service Duration
- 3 Year