HPE Tech Care Essential Service - Extended Warranty - 3 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
Eligible for sale with Smart Choice servers!
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
- Offers extensive protection against the unexpected repair/replacement costs
- Features parts replacement service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Parts & Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Tech Care Essential Service - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair Phone Support Hardware Support Knowledge Base Access Remote Diagnosis Visual Remote Guidance New Releases Update Web Support
- Service Response Time
- 4 Hour - Parts & Labor
- Service Location
- On-site
- Service Duration
- 3 Year