HPE Foundation Care Call To Repair - 3 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: H73A9E

24 x 7 x 6 Hour - On-site - Maintenance - Labor

HPE Foundation Care Call To Repair - 3 Year - Warranty

About This Product

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.

Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.

In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

  • Warranty offers a reliable, convenient problem-solving solution
  • Phone Support service included to resolve your problems
  • On-site support helps youlimit any downtime to the absolute minimum
  • Labor service characteristics for your convenience and ease of operation
  • 6 Hour - Repair service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
Foundation Care Call To Repair
Product Type
Warranty
Service Main Type
Maintenance
Service Description
24x7x6 Hour
Provided Support
Phone Support
Service Response Time
6 Hour - Repair
Service Location
On-site
Service Duration
3 Year