HPE Tech Care Basic - 5 Year - Warranty
On-site - Technical
About This Product
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Tech Care Basic
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Phone Support
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HPE c7000 Blade Enclosure