HPE Tech Care Essential - Extended Service - 5 Year - Warranty
On-site - Technical - Parts & Labor
About This Product
Overview
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features hardware support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Tech Care Essential - Extended Service
- Product Type
- Warranty
- Service Main Type
- Technical
- Provided Support
- Hardware Support
- Service Location
- On-site
- Service Duration
- 5 Year
- Service Characteristic
- Parts & Labor
- Product Supported
- HPE Low-end Servers Smart Choice Service