HPE Tech Care Essential - Extended Service - 5 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. HPE Tech Care Service helps IT teams to focus and grow their core business by proactively seeking improvements rather than just addressing reactive issues. This service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and HPE moderated forums. Customers benefit from expert resources, avoid time-consuming triage questions, and receive guidance on the operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal offering actionable data, asset management, self-service tools, and curated knowledge resources.
- Purchasing an extended warranty helps maintain the value of your equipment over time by continuing coverage beyond the initial warranty period
- Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
- 4 Hour - Part & Labor service response time for convenient and efficient handling of service needs
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Tech Care Essential - Extended Service
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Repair Knowledge Base Access Phone Support Remote Diagnosis Visual Remote Guidance New Releases Update Web Support
- Service Response Time
- 4 Hour - Part & Labor
- Service Location
- On-site
- Service Duration
- 5 Year