Aruba Foundational Care Service - 1 Year - Warranty
24 x 7 x 4 Hour - On-site - Technical
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features hardware support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Hardware Supoort service response time for convenient and efficient handling of service needs
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Foundational Care Service
- Product Type
- Warranty
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Hardware Support
- Service Response Time
- 4 Hour - Hardware Supoort
- Service Location
- On-site
- Service Duration
- 1 Year