HPE Proactive Care - Extended Service - 3 Year - Service
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic, Physical
About This Product
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Remote Diagnosis service included to resolve your problems
- On-site service location for your convenience and ease of operation
- Electronic service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts and Labor service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Proactive Care - Extended Service
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic Physical
- Service Description
- 24x7x4 Hour
- Provided Support
- Remote Diagnosis Phone Support New Releases Update Parts Replacement Repair Web Knowledge Base Access Web Support
- Service Response Time
- 4 Hour - Parts and Labor
- Service Location
- On-site