HPE Foundation Care - Extended Warranty - 3 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: H9NX2E

24 x 7 x 4 Hour - Exchange - Parts - Electronic, Physical

HPE Foundation Care - Extended Warranty - 3 Year - Warranty

About This Product

Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you to resolve hardware and software problems on your HPE networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HPE networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.

  • Warranty offers a reliable, convenient problem-solving solution
  • Features replacement service for dependable efficiency with peace of mind
  • Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
  • Parts service characteristics for better usability and increased efficiency
  • 4 Hour - Replacement - Availability 24x7 service response time for your convenience with maximum efficiency
  • 3 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Foundation Care - Extended Warranty
Product Type
Warranty
Service Main Type
Exchange
Service Sub Type
Electronic Physical
Service Description
24x7x4 Hour
Provided Support
Replacement Remote Diagnosis Phone Support New Releases Update Parts Replacement
Service Response Time
4 Hour - Replacement - Availability 24x7
Service Duration
3 Year