HPE Foundation Care - Post Warranty - 1 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical
About This Product
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
- Protects from breakdown after the manufacturers warranty expires
- Features phone support service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts and Labor service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Foundation Care - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Remote Diagnosis Web Knowledge Base Access Defective Media Retention Parts Replacement Repair New Releases Update
- Service Response Time
- 4 Hour - Parts and Labor
- Service Location
- On-site