HPE Foundation Care - Post Warranty - 1 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.
Features
Choice of Foundation Care service-level optionsEscalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
- Warranty offers a dependable assurance solution with maximum productivity
- Features software support service for dependable efficiency with peace of mind
- Get valuable support at your doorstep without traveling one bit
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts & Labor service characteristics for better usability and increased efficiency
- 4 Hour - Parts and Labor service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Foundation Care - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7x4 Hour
- Service Response Time
- 4 Hour - Parts and Labor
- Service Location
- On-site
- Service Duration
- 1 Year