HPE Foundation Care - Post Warranty - 2 Year - Warranty
Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HA6V5PE
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
About This Product
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
- Warranty offers maximum support and maintenance efficiency with added usability
- Features repair service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Parts & Labor service response time for your convenience with maximum efficiency
- 2 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Foundation Care - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7x4 Hour
- Provided Support
- Repair Parts Replacement Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update
- Service Response Time
- 4 Hour - Parts & Labor
- Service Location
- On-site
- Service Duration
- 2 Year