HPE Foundation Care - Post Warranty - 2 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HB1H8PE

24 x 7 - On-site - Maintenance - Labor - Physical, Electronic

HPE Foundation Care - Post Warranty - 2 Year - Warranty

About This Product

Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

  • Warranty offers a reliable, convenient problem-solving solution
  • Features remote diagnosis service for dependable efficiency with peace of mind
  • Get valuable support at your doorstep without traveling one bit
  • Physical service sub type for better usability and increased efficiency
  • Labor service characteristics for your convenience and ease of operation
  • 2 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
Foundation Care - Post Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Physical Electronic
Service Description
24x7
Provided Support
Remote Diagnosis Software Support Repair Phone Support Remote Technical Support Defective Media Retention
Service Location
On-site
Service Duration
2 Year