HPE Foundation Care - Post Warranty - 2 Year - Warranty
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
- Helps you make an intelligent investment decision regarding the future of your equipment
- Remote Diagnosis service included to resolve your problems
- On-site support helps youlimit any downtime to the absolute minimum
- Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- 2 Hour - Phone Support service response time for better accommodation with maximum reliability
- 2 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Foundation Care - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 24x7x4 Hour
- Provided Support
- Remote Diagnosis New Releases Update Phone Support Parts Replacement Repair Web Knowledge Base Access Collaborative Call Management Remote Technical Support Software Support
- Service Response Time
- 2 Hour - Phone Support
- Service Location
- On-site