HPE Foundation Care Service - Extended Service - 3 Year - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
• Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
• 2 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
• On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service