HPE Foundation Care - Extended Warranty - 5 Year - Warranty

Manufacturer: Hewlett Packard Enterprise
Mfr. Part: HB4W9E

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic, Physical

HPE Foundation Care - Extended Warranty - 5 Year - Warranty

About This Product

Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features remote diagnosis service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
  • Electronic service sub type for better reliability and ensure maximum productivity
  • Parts & Labor service characteristics for better reliability and ensure maximum productivity
  • 4 Hour - Parts & Labor service response time for timely completion with increased dependability
  • 5 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Foundation Care - Extended Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Electronic Physical
Service Description
24x7x4 Hour
Provided Support
Remote Diagnosis Repair Phone Support New Releases Update Parts Replacement Web Knowledge Base Access
Service Response Time
4 Hour - Parts & Labor
Service Location
On-site